We are seeking a Experienced Service Advisor to join our Aftersales department.

This is a Monday to Friday role with Saturday mornings until 12.30 on 1 in 3 rota which is paid as overtime.

Salary is experience dependent with a salary of circa £27,000 and a Ote of circa £33,000 plus Saturday overtime

Key Responsibilities:

• Book in customer vehicles for servicing, manage and follow up all work in progress on customer vehicles 
• Provide outstanding care to the customer whilst demonstrating the ability to work calmly under pressure.
• Ensure the customer understands the service charges, what work will be carried out and involve technical advisors to answer queries 
• Introduce additional sales and profitability opportunities (service plans and other accessories). A bonus structure is in place to reward high achiever.

Minimum requirements:

•  Experience of success in a customer facing role essential.
• IT literate knowledge of motor trade database advantageous
• Excellent organisational and communication skills and attention to detail.
• Outstanding customer handling skills.
• Self-motivated and professional.
• A full UK driving licence is essential.